Return and refund
Return & Refund Policy – The Chill Fit
At The Chill Fit, your satisfaction is our top priority. If you're not completely happy with your purchase, we're here to help.
Returns
- You may request a return within 7 days of receiving your order.
- Items must be unused, unwashed, and in original packaging with tags intact.
- Returns are only applicable for orders delivered within India.
- To initiate a return, please email us at info.thechillfit@gmail.com with your order number and reason for return.
Refunds
- Once we receive and inspect the returned item, we’ll notify you about the approval or rejection of your refund.
- Approved refunds will be processed within 5-7 business days to your original payment method.
- Shipping charges, if any, are non-refundable.
Non-Returnable Items
- Items on sale or discount
- Customized or limited-edition products
- Damaged items caused by misuse or improper care
Exchanges
- We offer size exchanges, subject to availability.
- For exchange requests, kindly reach out to us via WhatsApp or email within 5 days of delivery.
Contact Us
📍 111, ANSAL GARDEN ENCLAVE, HAPUR ROAD, 201009
📞 +91 92668 23869
📧 care@thechillfit.com